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1. Community Relationship Networking
DESCRIPTION: Community Relationship Networking (Jalinan Hubungan Komuniti).
IMPACT: Strengthening positive relationships towards the assessed institution.
INDICATOR: Community/participants hold positive perceptions towards the institution.
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2. Engagement Support
DESCRIPTION: Community Involvement and Support (Sokongan Penglibatan dan Komuniti).
IMPACT: The assessed institution raises awareness of the importance of community action.
INDICATOR: The institution implements programs together with the community/participants.
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3. Change in KASA
DESCRIPTION: Change in Knowledge, Attitude, Skills, and Aspiration (PSKA).
IMPACT: Community action programs lead to an increase in KASA within the community.
INDICATOR: Community/participants show an increase in knowledge, skills, change in attitude, and aspiration.
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4. Change in Practice
DESCRIPTION: Change in Practice (Perubahan Amalan).
IMPACT: Direct benefit from innovation practices like quality improvement, income increase, and cost reduction.
INDICATOR: Community/participants use innovation in their field of endeavor.
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5. Empowerment
DESCRIPTION: Empowerment (Penghakupayaan).
IMPACT: Community well-being and environmental quality improve. Sustainability of innovative practices.
INDICATOR: Community/participants independently manage change without the involvement of the assessed institution.
